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	<title>Web Analytics Land &#187; reports</title>
	<atom:link href="http://webanalyticsland.com/sitecatalyst-implementation/tag/reports/feed/" rel="self" type="application/rss+xml" />
	<link>http://webanalyticsland.com</link>
	<description>Omniture SiteCatalyst Implementation Optimization.</description>
	<lastBuildDate>Sat, 19 Nov 2011 02:24:17 +0000</lastBuildDate>
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		<title>Capture Mobile Device Screen Orientation In SiteCatalyst</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/capture-mobile-device-screen-orientation-in-sitecatalyst/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/capture-mobile-device-screen-orientation-in-sitecatalyst/#comments</comments>
		<pubDate>Sat, 19 Nov 2011 02:24:17 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[code]]></category>
		<category><![CDATA[implementation]]></category>
		<category><![CDATA[javascript]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[plugin]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=647</guid>
		<description><![CDATA[Recently I was speaking to someone who was in the process of creating an tablet experience for their visitors. At one point they asked the question &#8220;of my iPad visitors, how do I find out in what format do they view my site the most in, landscape or portrait?&#8221;. I started going through all of [...]]]></description>
			<content:encoded><![CDATA[<p>Recently I was speaking to someone who was in the process of creating an tablet experience for their visitors. At one point they asked the question &#8220;of my iPad visitors, how do I find out in what format do they view my site the most in, landscape or portrait?&#8221;. I started going through all of the reports in SiteCatalyst and tried to find the answer, but that information just was not available. So I decided to whip a little bit of code that would figure this out for us. I call this the screenOrientation plug-in.  </p>
<p>Basically what this will do is it will check to see in what position the mobile visitor is viewing the site in, whether they are viewing the site in a portrait or a landscape view when the page loads, and capture that value into a SiteCatalyst variable. </p>
<p>To implement this plug-in you first need to take this code, and add it to your s_code file near the rest of your plug-ins.</p>
<pre class="brush: jscript">
function screenOrientation(){switch(window.orientation){case 0:case 180:return(&quot;Portrait&quot;);break;case 90:case -90:return(&quot;Landscape&quot;);}window.scroll(0,0)}
</pre>
<p>Next in the do_plugins section of the s_code file, add the call to the plug-in to what ever SiteCatalyst variable you want this data captured in. In the example here you can see I am capturing it in s.prop1</p>
<pre class="brush: jscript">
s.prop1=screenOrientation();
</pre>
<p>Thats all it takes. Once the code is implemented, if the device does not have an orientation value the variable will not capture anything, but if the visitor is on a mobile device with an orientation value, the value of Landscape or Portrait will be captured on each page load. You will end up with a report that looks something like this:<br />
<br />
<img alt="Mobile Screen Orientation Report" src="http://webanalyticsland.com/images/so2.jpg" title="Mobile Screen Orientation Report" class="alignnone" width="796" height="406" /><br />
<br />
To make it easier to access the report I also moved it into the Mobile report menu by using the customize menus option in the admin console of SiteCatalyst.<br />
<br />
<img alt="SiteCatalyst Mobile Reports" src="http://webanalyticsland.com/images/so11.png" title="SiteCatalyst Mobile Reports" class="alignnone" width="485" height="354" /></p>
<p>enjoy!</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Video Introduction To SiteCatalyst Target Reports</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/sitecatalyst-target-reports/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/sitecatalyst-target-reports/#comments</comments>
		<pubDate>Wed, 02 Feb 2011 11:00:44 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>
		<category><![CDATA[targets]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[web analytics]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=599</guid>
		<description><![CDATA[

The SiteCatalyst Target report is one of my favorite reports that I don&#8217;t see used enough. THis video gives you a brief introduction to the report, and walks you through setting one up, and how to view the results.
Enjoy.
]]></description>
			<content:encoded><![CDATA[<p><iframe title="YouTube video player" class="youtube-player" type="text/html" width="560" height="345" src="http://www.youtube.com/embed/Qs_W-LJB5MM?hd=1" frameborder="0" allowFullScreen></iframe><br />
<br />
The SiteCatalyst Target report is one of my favorite reports that I don&#8217;t see used enough. THis video gives you a brief introduction to the report, and walks you through setting one up, and how to view the results.</p>
<p>Enjoy.</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How To Stop Google Preview From Being Counted In SiteCatalyst</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/how-to-stop-google-preview-from-being-counted-in-sitecatalyst/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/how-to-stop-google-preview-from-being-counted-in-sitecatalyst/#comments</comments>
		<pubDate>Wed, 17 Nov 2010 04:23:40 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[code]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[implementation]]></category>
		<category><![CDATA[javascript]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>
		<category><![CDATA[s_code.js]]></category>
		<category><![CDATA[tracking]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=451</guid>
		<description><![CDATA[Google Instant Preview, designed to show you a visual preview of your search results, rolled out in early November 2010. You now have the ability to click a small magnifying glass icon next to each search result to get a snapshot of what the page looks like.


Seems like a pretty helpful feature, but how do [...]]]></description>
			<content:encoded><![CDATA[<p>Google Instant Preview, designed to show you a visual preview of your search results, rolled out in early November 2010. You now have the ability to click a small magnifying glass icon next to each search result to get a snapshot of what the page looks like.<br />
<img src="http://webanalyticsland.com/images/google-preview.jpg" alt="Google Instant Preview" /><br />
<br />
Seems like a pretty helpful feature, but how do they do it? Well it would appear that Google has a new spider that crawls the web and takes snapshots of each page in its results. In order for them to get an accurate look at what the page looks like, this new bot needs to able to execute JavaScript. Here is the problem. Since it is executing JavaScript that means it is also firing off the SiteCatalyst code and is being counted as another visitor and is registering page views.<br />
<br />
How can you tell if this new Google Web Preview bot hit your site? If you are capturing User Agent you can see it show up in that report:<br />
<img src="http://webanalyticsland.com/images/user-agent-report.jpg" alt="User Agent Report" /><br />
<br />
<em><strong>NOTE: If you are not capturing user agent and would like to, a super simple way would be to use the <a href="http://blogs.omniture.com/2009/11/24/trimming-the-fat-with-dynamic-variables/">SiteCatalyst Dynamic Variable</a> functionality and include s.eVarX=&#8221;D=User-Agent&#8221;; in your s_code.js file. Just insert the number of the eVar you would like to use (a s.prop would work too) and you are all set.</strong></em><br />
<br />
Another way to see if you are being affected with spider traffic in your report suite from the Google Preview Bot would be to check out a Browser report (Visitor Profile > Technology > Browsers) and filter it to only show visitors using Safari 3.1 and then trend it.<br />
<img src="http://webanalyticsland.com/images/browser-report.jpg" alt="Browser Report" /><br />
We can see that this report suite has recorded about an additional 15,000 visitors over the last week that is just attributed to Safari 3.1. Checking the User Agent we saw earlier, the Google Web Preview bot is registering itself as Safari 3.1.<br />
<br />
Now that we can see that the Google Web Preview bot is having an effect on our traffic how do we get rid of it? We could block that bot in our robots.txt file, but I like having that additional functionality available for my visitors in the Google search results. I just don&#8217;t want it to execute my SiteCatalyst code. Well here is how to do it.<br />
<br />
I call this my <strong>bot detection code</strong> (real catchy title, right?). I currently have it just set to look for the Google Web Preview bot, but it could easily be modified to exclude other bots that can execute JavaScript. Here is how you implement it. In your s_code file, at the top you will have a s_account variable that contains your report suite id. It will look something like this:</p>
<pre class="brush: jscript">
var s_account=&quot;dead&quot;
</pre>
<p>To implement the bot detection code you will want to change that line to include the function call. It should look like this:</p>
<pre class="brush: jscript">
var s_account=botCheck(&quot;dead&quot;)
</pre>
<p>Pretty simple so far, right? We just added the function call and included our report suite id in it. Next we have a block of code that needs to be added to the plug-ins section of the s_code file:</p>
<pre class="brush: jscript">
function botCheck(b){var c=navigator.userAgent.toLowerCase(),a=&quot;&quot;;a+=c.indexOf(&quot;google web preview&quot;)!=-1?&quot;&quot;:b;return a};
</pre>
<p>And that&#8217;s all there is to it. So how does it work you ask? What it does is it removes your report suite id if it is the Google Web Preview bot that is accessing the page. The SiteCatalyst code will still fire off, but it will not include the report suite id so it will be discarded by SiteCatalyst and it will not affect your metrics.<br />
<br />
Want to see it in action? I thought you&#8217;d never ask! Check out the page <a href="http://webanalyticsland.com/test.php">http://webanalyticsland.com/test.php</a>. On this page I have a basic SiteCatalyst implementation, one line of code that displays your user agent, and then I print the results of the SiteCatalyst debugger right to the screen. Opening this page in a standard Firefox browser we can see that the SiteCatalyst code has fired off properly, it has displayed the correct user agent and the report suite id is contained within the image request string.<br />
<img src="http://webanalyticsland.com/images/testing1.jpg" alt="Test 1" target="_new" /><br />
So far so good. Using the <a href="https://addons.mozilla.org/en-US/firefox/addon/59/">User Agent switcher</a> plug-in for Firefox, we can switch out user agent to the one that we found in the SiteCatalyst report to mimic the Google Web Preview bot.<br />
<img src="http://webanalyticsland.com/images/testing2.jpg" alt="Test 2" /><br />
We can now see that when we use that bot&#8217;s user agent string, the report suite id is missing from the image request call. Any action that happens now will not be recorded in my report suite, and when SiteCatalyst receives this request it will be discarded. I&#8217;ve had this running for a few days now and have not found any issues, but since this is a pretty new chunk of code be sure to test it out before using it on your production site.<br />
<br />
Enjoy!</p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>4 Things I Would Change About Omniture&#8217;s Data Warehouse</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/4-things-i-would-change-about-omnitures-data-warehouse/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/4-things-i-would-change-about-omnitures-data-warehouse/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 06:06:36 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[data warehouse]]></category>
		<category><![CDATA[enhancements]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=173</guid>
		<description><![CDATA[Omniture&#8217;s SiteCatalyst can give you a tremendous amount of data. You can slice and dice tons of different metrics and the drop of a hat. Lets say one day the CMO comes to you and asks for one of those left-field ad-hoc reports you randomly get, something like &#8220;how much revenue was generated on August [...]]]></description>
			<content:encoded><![CDATA[<p>Omniture&#8217;s SiteCatalyst can give you a tremendous amount of data. You can slice and dice tons of different metrics and the drop of a hat. Lets say one day the CMO comes to you and asks for one of those left-field ad-hoc reports you randomly get, something like &#8220;<em>how much revenue was generated on August 3rd between 1 AM and 4 AM by first time visitors who came to the site from our latest campaign on Bing, visited pages A, B, and C, using a Safari browser&#8230;.</em>&#8221; and on and on. You will soon find as you get requests for reports that are so far out there, that you need to visit one of Omniture&#8217;s most powerful tools, the Data Warehouse. Here are a couple of changes I wish Omniture would make to give us a better Data Warehouse user experience.</p>
<p><strong>Errors</strong><br />
I request a ton of reports. I&#8217;ve been requesting them for some time now, so I am pretty in tune with how long they will take to come back to me. So I request my report, and wait the amount of time I feel it should take, check my inbox and nada. Hmmmmm. Lets log into the Data Warehouse request manager and take a look at what&#8217;s going on.<br />
<img src="http://webanalyticsland.com/images/dw1.png" alt="" /><br />
Houston we have a problem. Looks like there was en error with the report. Wouldn&#8217;t it have been nice to get an email sent to me letting me know there was an error? I had to log into the tool and find out myself that there was a problem. Well now that I&#8217;m here, lets click on the report name and see if we can find out a little more info on what went wrong.<br />
<img src="http://webanalyticsland.com/images/dw2.png" alt="" /><br />
Ok from here we can see that the report was &#8220;Not Delivered&#8221;. I figured that much out when it didn&#8217;t show up. Maybe clicking on that link will tell why it was not delivered.<br />
<img src="http://webanalyticsland.com/images/dw3.png" alt="" /><br />
Well that&#8217;s just not very helpful at all. Did I enter some incorrect FTP information? Was there no information to return? Did someone trip over the cord and unplug the server? We will never know. </p>
<p>So now what? I obviously wanted that report, so I am forced to go and request it again. If I didn&#8217;t want it, I wouldn&#8217;t have requested it in the first place. How about being a little proactive and automatically re-requesting the report for me? A simple email stating that there was an error but my report is being processed again would have save me a bunch of time. Or even if it said that there was an error because of mistakes I made in the request would have been extremely helpful.</p>
<p><strong>Priority</strong><br />
There are a handful of reports that I have scheduled that have top priority. I need to make sure these reports are ran before anything else that is scheduled at the same time. For this, I turn to the priority settings.<br />
<img src="http://webanalyticsland.com/images/dw4.png" alt="" /><br />
Seems pretty simple, just click the arrows and my report moves up or down. The problem lies in where you have 60+ scheduled reports and moving one to the top of the list now turns into an hour of clicking arrows. How can this be improved? If this was a little more like the system used on Netflix, it would have been handled in a few seconds.<br />
<img src="http://webanalyticsland.com/images/dw6.png" alt="" /><br />
Another gripe I have with the priority arrows is that anyone can go in there and fiddle with them. After spending an hour moving my mission critical reports to the top of the list, any other person with access can go in there and just push my reports back to the bottom of the list. The priority arrows should be an admin feature only.</p>
<p><strong>Scheduling</strong><br />
There are times when I have a lot of reports that I need all at one time. I just scheduled 24 reports last week that come daily all at the same time. I usually try to space out the reports as much as possible when I can, but the smallest granularity that is offered to me is just hourly.<br />
<img src="http://webanalyticsland.com/images/dw5.png" alt="" /><br />
If I could schedule reports on a quarter hour, or even half hour granularity, it may ease a little bit of the load on the Data Warehouse servers and I may get my reports delivered a little quicker.</p>
<p><strong>Metric Additions</strong><br />
As business requirements change, so do the metrics delivered in reports. I have some complex reports scheduled and it would be great if i could open up the report and add a metric instead of canceling the report and starting from scratch.<br />
<img src="http://webanalyticsland.com/images/dw7.png" alt="" /><br />
If someone comes along and asks if we can add 2 more events to this report, I should be able to just click some kind of &#8220;edit metrics&#8221; button, add in what I need and be all set. Too bad it isn&#8217;t that easy.</p>
<p>The Data Warehouse is a very powerful tool that does work extremely well. Most casual users may never even notice these items, but as you get more advanced in using the tool, as your business requirements change over time, you too may feel the need for these enhancements.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Get More From Your Campaign Tracking using the clickThruQuality Plugin</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/get-more-from-your-campaign-tracking-using-the-clickthruquality-plugin/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/get-more-from-your-campaign-tracking-using-the-clickthruquality-plugin/#comments</comments>
		<pubDate>Fri, 12 Jun 2009 13:40:14 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[code]]></category>
		<category><![CDATA[implementation]]></category>
		<category><![CDATA[javascript]]></category>
		<category><![CDATA[omniture]]></category>
		<category><![CDATA[plugin]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=146</guid>
		<description><![CDATA[NOTE: UPDATED 7-22-09 Many of us are using the s.getQueryParam plugin matched with the s.campaign variable to track your paid search. You have your paid search click thru URL and your tracking code right on the end, something like http://webanalyticsland.com/?cid=Google and the query string parameter value gets dumped right in to your campaign measurement. This [...]]]></description>
			<content:encoded><![CDATA[<p><strong>NOTE: UPDATED 7-22-09</strong> Many of us are using the s.getQueryParam plugin matched with the s.campaign variable to track your paid search. You have your paid search click thru URL and your tracking code right on the end, something like <strong>http://webanalyticsland.com/?cid=Google</strong> and the query string parameter value gets dumped right in to your campaign measurement. This as we know is the preferred method of tracking paid search. You can pull up your campaigns report, add in your conversion events and there you go. You can see which campaigns converted and which ones didn&#8217;t. Unfortunately that gives you an all or nothing view of things. What if you wanted a little more? This sounds like a job for the s.clickThruQuality plugin.</p>
<p>What this plugin does is sets an event on each time a visitor clicks through to your site. Nothing exciting yet. But then when the visitor makes it one page past that landing page, it sets a second event. Now you can see which ad group, landing page or campaign engaged the visitor a little more than the rest. You will end up with a report that looks a little something like this:<br />
<img src="http://webanalyticsland.com/images/clickthruquality.png" alt="Click Thru Quality Report" /><br />
This example is pretty high level, but using individual tracking codes for your keywords this report can really give you a good look at your paid search campaigns.</p>
<p>First thing you need to do is to set one variable, I have it right after the s.usePlugins=true call.</p>
<pre class="brush: jscript">
/* CTQ variables */
var i=1;
</pre>
<p>Next you will need to use two events. A call to the plugin needs to be added right after your campaign tracking code:</p>
<pre class="brush: jscript">
	if(!s.campaign)
		s.campaign=s.getQueryParam(&#039;cid&#039;,&#039;:&#039;);
		s.campaign=s.getValOnce(s.campaign,&#039;s_campaign&#039;,0);
		s.clickThruQuality(&#039;cid&#039;,&#039;event1&#039;,&#039;event2&#039;);
</pre>
<p>In the call to the plugin you need to add in which tracking code you are looking to track, and the two events you want to use. Name one event <strong>Click Through</strong> and the other <strong>Click Past</strong>. Then add the actual plugin code into the plugins section of the s_code.js file:</p>
<pre class="brush: jscript">
/*
 * Plugin: clickThruQuality 0.8
 */
s.clickThruQuality=new Function(&quot;scp&quot;,&quot;tcth_ev&quot;,&quot;cp_ev&quot;,&quot;cff_ev&quot;,&quot;cf_th&quot;, &quot;&quot;
+&quot;if(i&lt;=1){var ev=(s.events?s.events+&#039;,&#039;:&#039;&#039;);if(s.getQueryParam(scp)){s.events=ev+&quot;
+&quot;tcth_ev;if(s.c_r(&#039;cf&#039;)){var tct=parseInt(s.c_r(&#039;cf&#039;))+1;s.c_w(&#039;cf&#039;,tct&quot;
+&quot;,0);if(tct==cf_th&amp;&amp;cff_ev){s.events=s.events+&#039;,&#039;+cff_ev;};}else{s.c_w(&#039;cf&#039;,1,0&quot;
+&quot;);}}else{if(s.c_r(&#039;cf&#039;)&gt;=1){s.c_w(&#039;cf&#039;,0,0);s.events=ev+cp_ev;}}i++;}&quot;);
</pre>
<p>Enjoy!</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Quick Tip: Correlating Servers with 404 Error Pages in SiteCatalyst</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/correlating-servers-with-404-error-pages-in-sitecatalyst/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/correlating-servers-with-404-error-pages-in-sitecatalyst/#comments</comments>
		<pubDate>Wed, 01 Apr 2009 18:50:42 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[coorelation]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[sitecatalyst]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=91</guid>
		<description><![CDATA[Looking for a quick win? Try correlating your 404 pages with your servers report. On larger sites, multiple servers are used to deliver the pages with some kind of load balancing. The problem that can come of this is when there is a code push, errors can occur and the push does not make it [...]]]></description>
			<content:encoded><![CDATA[<p>Looking for a quick win? Try correlating your 404 pages with your servers report. On larger sites, multiple servers are used to deliver the pages with some kind of load balancing. The problem that can come of this is when there is a code push, errors can occur and the push does not make it out to all of the servers and errors ensue. By being able to break down your 404 error pages by the server that is deloivering them can help spot troublesome machines, or code pushes that didn&#8217;t quite make it out to every machine.</p>
<p>Not using the s.server variable yet? Get on it!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tip: Finding Missing Revenue Opportunities With Web Analytics Data</title>
		<link>http://webanalyticsland.com/sitecatalyst-implementation/finding-missing-revenue-opportunities-with-web-analytics-data/</link>
		<comments>http://webanalyticsland.com/sitecatalyst-implementation/finding-missing-revenue-opportunities-with-web-analytics-data/#comments</comments>
		<pubDate>Fri, 20 Mar 2009 13:03:12 +0000</pubDate>
		<dc:creator>VaBeachKevin</dc:creator>
				<category><![CDATA[SiteCatalyst Implementation]]></category>
		<category><![CDATA[reports]]></category>
		<category><![CDATA[revenue]]></category>
		<category><![CDATA[sitecatalyst]]></category>

		<guid isPermaLink="false">http://webanalyticsland.com/?p=72</guid>
		<description><![CDATA[Revenue. The goal of every Website. As long as it&#8217;s up, everyone is happy. When it&#8217;s down, there are a few less smiling faces. But what can you as a Web Analyst do to help that? I have all these cool numbers, but how can I help turn them into revenue? This tip is one [...]]]></description>
			<content:encoded><![CDATA[<p>Revenue. The goal of every Website. As long as it&#8217;s up, everyone is happy. When it&#8217;s down, there are a few less smiling faces. But what can you as a Web Analyst do to help that? I have all these cool numbers, but how can I help turn them into revenue? This tip is one of my favorites.</p>
<p>The majority of the sites I work on are classified advertising sites. They are quite simple in nature, at it&#8217;s core consisting of a home page with search functionality, search results pages, and listing pages. Now there are actually much more pages than these, but this is the real bread and butter of the site. One neat item I like to track is the number of results returned when someone does a search.</p>
<p>Taking a look here at eBay, I do a search for Apple iPhone and it shows me how many results were returned for that search.<br />
<img src="http://webanalyticsland.com/images/sr-1.png" alt="Number of Search Results" /><br />
Now I like to grab that number and record it into a s.prop in SiteCatalyst. Ok so now you end up with a report full of numbers. How is this useful to me? Let&#8217;s open SiteCatalyst and take a look at this new Results Returned report and take a look at what we have.<br />
<img src="http://webanalyticsland.com/images/sr-2.png" alt="Results Returned Report" /><br />
Look what this tells us. For the time period selected, we had just under 195k times where someone did a search on the site and got nothing. The marketers did what needed to do to drive traffic to the site, only for these people to not get what they wanted. Now let&#8217;s take it a step further. What were these people looking for? That&#8217;s where Data Correlations come into play. If you are capturing all the other elements of that visitors search on your site, you are now able to break down that 0 Results Returned, and find out where they were searching and for what item. You know the exact make, model, city, state and whatever else about what gave this visitor nothing from your site. </p>
<p>You now have pinpointed where you have a demand with no supply. Once you know this you can help work to tailor your site to give your users what they want, and what they expect out of your site, and generate that revenue you are missing out on by having a visitor leave your site not being able to find what they want.</p>
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